tk99tk Privacy Policy

1 Data Controller

tk99tk acts as the data controller in respect of all personal data collected from players using the platform at tk99tk.vip. As data controller, tk99tk determines the purposes and means of processing your personal data in accordance with this Privacy Policy. All questions, requests, and concerns relating to the use of your personal data should be directed to the tk99tk Data Privacy team at [email protected].

This Privacy Policy applies exclusively to data collected through the tk99tk platform. It does not extend to third-party websites or services that may be linked to or referenced from within the platform, including payment processor interfaces (bKash, Nagad, Rocket, Upay) which operate under their own privacy frameworks.

2 Personal Data We Collect

tk99tk collects personal data through two primary channels: data you provide directly to us, and data collected automatically when you use the platform. The categories of data we collect are set out below.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

3 How We Use Your Personal Data

tk99tk processes your personal data only for lawful and specific purposes. We do not sell your personal data to third parties. The primary purposes for which your data is used are as follows:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and provide you with access to all platform features.
• Transaction processing: To process deposits made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, and to facilitate withdrawal payments to your registered payment method.
• Age and identity verification: To confirm that all players are 21 years of age or older and to satisfy our Know Your Customer (KYC) obligations. tk99tk will not process withdrawals for accounts that have not completed identity verification.
• Responsible gaming compliance: To monitor betting patterns, enforce self-exclusion requests, apply deposit limits, and identify players who may be displaying signs of problem gambling.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-account abuse, money laundering, and any other activity that violates our Terms and Conditions.
• Platform personalisation: To tailor your experience based on your game preferences, preferred sports (cricket, football, kabaddi), and historical activity on the platform.
• Marketing communications: To send you promotional offers, bonus announcements, and seasonal campaign updates (Eid, BPL season, Pohela Boishakh specials) — but only where you have opted in to receive such communications. You may withdraw marketing consent at any time by contacting support.
• Customer support: To respond to enquiries, investigate complaints, and resolve disputes raised through the tk99tk support channel.
• Legal and regulatory obligations: To comply with applicable legal requirements, including retention of financial records and co-operation with lawful requests from competent authorities.

4 Legal Basis for Processing

tk99tk processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and tk99tk — including account registration, gameplay, and payment processing — is carried out because it is necessary to deliver the services you have requested.
• Legitimate interests: Certain processing activities — such as fraud detection, platform security, and product analytics — are carried out on the basis of tk99tk's legitimate business interests, provided those interests are not overridden by your privacy rights.
• Legal obligation: Where tk99tk is required by law to process your data (for example, retaining financial transaction records or responding to lawful regulatory requests), we do so on the basis of legal obligation.
• Consent: Where processing is based on your consent — such as receiving marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

5 Sharing of Personal Data

tk99tk does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data with carefully selected categories of recipient in the following circumstances:

5.1 Payment Service Providers

Your financial data is shared with payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank) solely to the extent necessary to complete deposit and withdrawal transactions. Each payment provider operates under its own privacy and data protection framework.

5.2 Game Providers

When you play a game powered by a third-party studio (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), certain session and transaction data is shared with that provider in order to deliver the game, calculate outcomes, and record results. Game providers are contractually prohibited from using this data for any purpose other than delivering the game service.

5.3 Technical Service Providers

tk99tk may engage trusted technical service providers — such as hosting infrastructure suppliers, DDoS protection services, and analytics platforms — who process data on our behalf as data processors. All such providers are bound by data processing agreements that prohibit independent use of your data and require appropriate technical and organisational security measures.

5.4 Legal and Regulatory Authorities

tk99tk will disclose personal data to competent governmental or regulatory authorities where required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity.

6 Data Retention

tk99tk retains your personal data for as long as your Account remains active and for a defined period after Account closure, as required by our legal obligations and legitimate business interests. The general retention periods applied are as follows:

• Account and registration data: Retained for the duration of the active account relationship and for a minimum of five (5) years following Account closure.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction to satisfy financial record-keeping obligations.
• Identity verification documents: Retained for five (5) years following completion of the KYC process or Account closure, whichever is later.
• Support correspondence: Retained for three (3) years from the date of the last interaction, after which communications are securely deleted.
• Usage and behavioural data: Anonymised or aggregated after twenty-four (24) months from collection for analytical purposes; raw identifiable logs are deleted within this window.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised. You may request early deletion of your data subject to our legal retention obligations — see Section 7 for your rights.

7 Your Privacy Rights

As a player on the tk99tk platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the tk99tk support team at [email protected] with the subject line "Data Privacy Request".

• Right of access: You may request a copy of all personal data tk99tk holds about you, along with information about how it is being used.
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction of processing: You may request that tk99tk restricts the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of the personal data you have provided to tk99tk.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of tk99tk's legitimate interests, including direct marketing. tk99tk will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.

tk99tk will respond to all verified data privacy requests within thirty (30) calendar days of receipt. Where a request is particularly complex, this period may be extended by a further sixty (60) days, and you will be informed of the extension and the reasons for it.

8 Cookies and Tracking Technologies

tk99tk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players interact with our services. The categories of cookies used on tk99tk.vip are described below.

8.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as session authentication, security token validation, and payment flow integrity. Strictly necessary cookies cannot be disabled without significantly impairing your ability to use the platform.

8.2 Functional Cookies

Functional cookies remember choices you make on the platform — such as your preferred language (English), display settings, and last-visited game category — to provide a more personalised experience during return visits.

8.3 Analytics Cookies

tk99tk uses analytics cookies to collect aggregated, anonymised data about how players navigate the site, which game categories are most popular, and where technical issues may occur. This data helps us improve platform performance and user experience. Raw analytical data is not used to identify individual players.

8.4 Managing Cookies

You may control cookie behaviour through your mobile browser settings. Disabling all cookies may prevent certain platform features from functioning correctly. Strictly necessary cookies will continue to operate regardless of your browser settings, as they are required for the platform to deliver its core services.

9 Data Security

tk99tk implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL (Secure Sockets Layer) encryption applied to all data transmitted between your device and the tk99tk platform.
• Encrypted storage of all sensitive personal data, including identity verification documents and financial records, on secured servers.
• Strict access controls ensuring that personal data is accessible only to authorised tk99tk personnel who require it for legitimate operational purposes.
• Regular security assessments and vulnerability testing of the platform infrastructure.
• Secure, irreversible deletion procedures applied to data that has reached the end of its retention period.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tk99tk will notify you as soon as reasonably practicable following discovery of the breach. We will provide details of the nature of the breach, the data affected, and the steps we are taking to address it.

10 Minors and Age Restriction

The tk99tk platform is strictly prohibited to persons under the age of 21. tk99tk does not knowingly collect personal data from any individual under 21 years of age. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated Account. Any deposits made by an underage player will be returned and any winnings will be forfeited.

If you believe that a person under the age of 21 has registered an Account on the tk99tk platform, please report this to our support team immediately at [email protected].

11 Updates to This Privacy Policy

tk99tk reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. When material changes are made, we will post a prominent notice on the platform and update the "Last updated" date shown at the top of this page. Where required by applicable law, we will seek fresh consent from affected players before applying material changes to the processing of their personal data.

We encourage all players to review this Privacy Policy periodically to stay informed about how tk99tk protects and uses personal data. Continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.